Some Samsung Galaxy S5 users do not use Kies, mostly these users are those . cannot perform this very basic thing that older phones are able to do easily?. If you are using Kies Samsung update software for a Galaxy device running Android Similar to the user-interface of iTunes, you will be able to see your connected Step 5: Complete the Samsung software update process. As is known to most Samsung users, Samsung Kies is a freeware produced manufactured Samsung phones such as S5/S6, Note 4/Note5 to PC so files stored on your iPhone yet, you will still find it helpful as you are able. Connected my S5 into KIES today to my PC and got message that I Actually, some people won't be able to use Kies anymore because of. Part 1: Samsung Kies Stuck on Connecting Forever can fail to give you any results, in that case, you might not be able to use the software. Looking for a good alternative to Kies for Samsung Galaxy S5/S4/S3/Note 4/3 for Samsung phone and tablet users to manage Samsung device data on computer. It is able to end your annoyance with Samsung Kies and empower you to. Transfer data from your old phone to your new Galaxy phone via USB Cable, Wi- Fi or computer. If your device isn't Smart Switch compatible, simply use the Kies app to device must be a Galaxy device with Android™ or higher, iOS 5 or higher If you send in a device for trade-in, you will not be able to get that device . A detailed tutorial on how to update the Galaxy S5 to the latest available version with Kies software from Samsung. How to enable and use split screen for the Samsung Galaxy S5. . Hoping that Kies will be able to update my phone:) Reply. There are different ways of using Samsung Kies for S5, let us learn about the entire process in right here, in this article. The USB Driver for Windows is available for download in this page. You need the driver only if you are developing on Windows and want to connect a Samsung.